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CW Admin Clerk

Cedar Rapids, Iowa | Contract

Job ID: 54707 Position: Administrative/Clerical/Support

EXCITING ADMINISTRATIVE CONTRACT OPPORTUNITY IN CEDAR RAPIDS!

 

 

Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).

Essential Duties and Responsibilities:

Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:

Essential Duties and Responsibilities:

Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.

Fulfill customer document requests using approved processes and procedures.

Ensure customer account privacy standards are maintained.

Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.

Use email, electronic queue, fax and hardcopy processes as appropriate

Perform related duties as assigned by supervisor

Requirements:

Ability to follow instructions

Ability to learn and use new systems 

Strong attention to detail and organizational skills are required

Attendance and punctuality are essential for this position

Previous clerical experience helpful

Good oral and written communication skills

Demonstrated team player

Software Expertise:

Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry

Proficiency in keyboarding skills expected

Physical Requirements:

Standard office environment including sitting while performing computer work. Some walking to different areas of the department as duties required. May include delivering paperwork or stack of items

Education:

High school diploma

Rachel Savitt
Staffing Manager

Rachel rejoined the Wollborg Michelson Recruiting team in Torrance as the Staffing Manager. She previously worked for the company from 2006-2009 as a Recruiter for the Temporary division. Rachel brings over 16 years of Staffing Industry experience. She has worked on all sides of the industry as a temporary employee, client, full desk Recruiter as well as corporate for a Staffing Company. Her goal is to change the lives of everyone she works with no matter what their role. In her free time, Rachel enjoys spending time with her friends and family. She is active with multiple non-profit animal rescues and prefers to ask for donations instead of gifts for birthday. She also enjoys kickboxing, Muay Thai and dancing. Rachel always finds a way to connect with people. Her #1 Strength from Strengthfinders is Connectedness.

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