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CW Customer Data Quality Analyst
Plano, Texas | Contract
EXCITING 6 MONTH CONTRACT FOR DATA QUALITY ANALYST IN PLANO, TX!
The Business Intelligence organization manages business (non-technical) functionality of the enterprise customer master database. Major areas of responsibility for this group include:
Performing manual data corrections, both proactively and in responsive to problem tickets
Identifying data-quality trends which may indicate application or system-integration defects
Working with information-technology resources to perform root-cause analysis for incorrect data
Tracking identified data-quality issues for resolution
Coordinating with information-technology resources to prioritize system/integration issues for resolution
Developing and maintaining procedural documentation around data-corrections processes
Representing the BI organization on initiatives which impact customer data
Developing and executing user-acceptance and regression test plans for defect fixes, enhancements, and project implementations
Training incoming team members in these job functions
Participating in other Business Intelligence data-quality initiatives as needed
Typing ~30 WPM
Proficiency with Microsoft Office applications
Tech-savvy (will be utilizing 6+ enterprise application + MS Office)
Basic data-analysis aptitude
Willingness to travel to Torrance for several periods of training (week at a time)
An effective verbal and written communicator
Not expecting to do coding, programming, or any other hands-on technical work
Able to create and maintain documents in Word, Excel, etc.
One nice-to-have would be experience is creating and executing user-acceptance tests, but that can be trained for.
Experience with Microsoft Access databases
Hyperion and/or SQL
Experience with integrated enterprise applications
Experience with basic compliance requirements in finance industry