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CW Customer Data Quality Analyst

Plano, Texas | Contract

Job ID: 54755 Position: Administrative/Clerical/Support



The Business Intelligence organization manages business (non-technical) functionality of the enterprise customer master database. Major areas of responsibility for this group include:

Performing manual data corrections, both proactively and in responsive to problem tickets

Identifying data-quality trends which may indicate application or system-integration defects

Working with information-technology resources to perform root-cause analysis for incorrect data

Tracking identified data-quality issues for resolution

Coordinating with information-technology resources to prioritize system/integration issues for resolution

Developing and maintaining procedural documentation around data-corrections processes

Representing the BI organization on initiatives which impact customer data

Developing and executing user-acceptance and regression test plans for defect fixes, enhancements, and project implementations

Training incoming team members in these job functions

Participating in other Business Intelligence data-quality initiatives as needed


Must Haves:

Typing ~30 WPM

Proficiency with Microsoft Office applications

Tech-savvy (will be utilizing 6+ enterprise application + MS Office)

Basic data-analysis aptitude

Willingness to travel to Torrance for several periods of training (week at a time)





An effective verbal and written communicator

Not expecting to do coding, programming, or any other hands-on technical work

Able to create and maintain documents in Word, Excel, etc.

One nice-to-have would be experience is creating and executing user-acceptance tests, but that can be trained for.

Experience with Microsoft Access databases

Hyperion and/or SQL

Experience with integrated enterprise applications

Experience with basic compliance requirements in finance industry

Degree preferred

Rachel Savitt
Staffing Manager

Rachel rejoined the Wollborg Michelson Recruiting team in Torrance as the Staffing Manager. She previously worked for the company from 2006-2009 as a Recruiter for the Temporary division. Rachel brings over 16 years of Staffing Industry experience. She has worked on all sides of the industry as a temporary employee, client, full desk Recruiter as well as corporate for a Staffing Company. Her goal is to change the lives of everyone she works with no matter what their role. In her free time, Rachel enjoys spending time with her friends and family. She is active with multiple non-profit animal rescues and prefers to ask for donations instead of gifts for birthday. She also enjoys kickboxing, Muay Thai and dancing. Rachel always finds a way to connect with people. Her #1 Strength from Strengthfinders is Connectedness.

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