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CW Total Loss
Owings Mills, Maryland | Contract
EXCITING 6 MONTH + CONTRACT in OWINGS MILLS, MD for TOTAL LOSS ADVISOR
Completing intake information for customer and insurance carrier notification of total loss.
Evaluating vehicle values on accounts where the vehicle has been deemed as totaled (damage or theft).
Canceling any additional insurance products that were purchased through the dealership and capitalized in the customer' s original loan balance
Faxing any missing documentation to insurance carriers in order to process insurance claims
Completing GAP claims on accounts that have purchased GAP insurance and a deficiency balance remains after the primary insurance settlement has been received
Initiating releasing titles to insurance carriers once settlement funds have been received and applied to the account
This is a phone based position and requires someone to be comfortable on the phones and have previous phone based experience pre-ident for exchange.
Must have call center customer service experience to be considered. Preference would be to have financial experience in calls as well.