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Clinical Support Coordinator Associate (RC-24565-1)

Rancho Cordova, California | Contract

Job ID: 55317 Position: Administrative/Clerical/Support Branch: Rancho Cordova

  • Serves as initial point of contact for providers and members in the medical management process by telephone or correspondence.
  • Assists in ensuring members are effectively and efficiently managed through the medical/disease management process as needs require.
  • Within extension of authority, assigns length of stay on acute inpatient admissions, as well as approves specific home health, DME.
  • Process authorization requests and facilitates referrals.
  • Assists with system letters, requests for information and data entry.
  • Provides administrative/clerical support to medical and disease management.
  • Select support for Case Manager such as mailings, surveys.
  • Data entry including authorization forms, high risk member information, verbal HIPPA authorizations, and SNF admissions
  • Specified template letters for CM
  • Create family files
  • Specified callbacks
  • Assist HMO with IPA mail authorization forms
  • Mail HIPAA forms to members
  • Support to Senior/Lead HCS
  • Responds to inquiry calls on a limited basis

  • Generally requires minimal experience.
  • Generally requires moderate experience in basic computer functions and software applications
  • 0-1 years experience
  • G.E.D/High School Diploma required 

Kyle Atalig

Kyle brings a wide variety of experiences and abilities to the Rancho Cordova office. He uses his skills in connecting people and identifying talents to bring together Dream Jobs and Dream Candidates. While Kyle is building a thriving career with Wollborg Michelson, he is continuing his education in Business and Talent Acquisition. In his spare time, he enjoys going on spontaneous hiking adventures.

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