Find Your Dream Job

Finding a Dream Job can feel a lot like searching for a needle in a haystack. We start by viewing each candidate as an individual, identifying their distinct strengths and guiding them to the right opportunities. We're also big believers in mentoring our candidates and creating long-term relationships. Helping you find your Dream Job is really just the start. We want to help you build a Dream Career!

Stop Dreaming. Start Searching.

Customer Care Representative

Pleasanton, California | Direct Hire

Job ID: 54979 Position: Building/Construction/Development

Customer Service Tech/ Customer Care Residential Builder

Job Description

                       

 

Summary                                           

Maintain high level of customer satisfaction.  Facilitate completion of all customer warranty requests by making the actual repairs and scheduling subcontractors to make the repairs when necessary.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Receive written work orders for repairs to homes and/or verbal instructions from supervisor

 

May make initial contact with homeowners and schedule inspection appointments

 

Make necessary repairs to homes, including carpentry work, drywall, texture repair and painting

 

Minor electrical, plumbing and heating/AC repair work from time to time

 

Schedule and manage subcontractors to make repairs only when job is more difficult/complicated than normal

 

Develop/maintain good rapport with contractors/ensure quality work

 

Deal with the customer on a daily basis to assure that the customer' s concerns are addressed in a timely and professional manner

 

Supervisory Responsibilities                                                  

This job has no supervisory responsibilities.

Mary Lindner
Senior Executive Recruiter

With 20+ years experience in successful Business Development and TalentAcquisition, Mary finds a great sense of fulfillment in matching talented candidates with their Dream Jobs! Mary’s career has focused on growing companies, so she understands that growth for her clients will start by connecting the right individual to the right opportunity. Providing outstanding customer service and exceeding clients’ and candidates’ expectations is the foundation of Mary’s work mantra: work hard, be nice, and have fun!! Mary’s favorite part of working for Wollborg Michelson is being a part of an incredible team that always strives for excellence. Outside of her professional accomplishments, Mary takes the most pride in her role as a mom, never forgetting to savor the little moments with her three daughters and husband.

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: