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Customer Service Representative (RED 23891 - Oct 9th)
Redding, California | Contract
Customer Service Representative
Have you ever wanted to work in a position that you knew was helping others and that will make a difference? If you are not then you are not working your dream job.
This is an opportunity to put your customer service experience to good use.
This contract is October 9, 2017 - April 2018. The position may extend. In addition, the possibility exists for possible conversion to a permanent role.
In this role as a Customer Service Representative you will be expected to:
- Answer incoming Benefit/Eligibility and Claims calls from member and providers promptly and accurately
- Respond to written correspondence
- Perform at established performance metrics in agent satisfaction (ASAT), Adherence (ADH) and Attendance
- Must be computer savvy
- Must have customer service experience (retail is OK)
- Excellent attention to detail (will be assessed)
- Professional communication skills
- High school diploma or equivalent
Seize the opportunity; apply for your dream job!
At Wollborg Michelson, we are committed, tenacious, and passionate about what we do. Whether you' re a company trying to fill a position with a highly specific profile, or a candidate searching for the right opportunity to match your unique skillset, we know the challenges you face. More importantly, we have the expertise, experience, and drive to overcome them. We have been respected for decades, but earn our reputation every day.