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Customer Service Representative (RED 23891 - Oct 9th)

Redding, California | Contract

Job ID: 55001 Position: Customer Service Branch: Rancho Cordova

Customer Service Representative

Have you ever wanted to work in a position that you knew was helping others and that will make a difference? If you are not then you are not working your dream job.

This is an opportunity to put your customer service experience to good use.

 

This contract is October 9, 2017 - April 2018. The position may extend. In addition, the possibility exists for possible conversion to a permanent role.

 

In this role as a Customer Service Representative you will be expected to:
  • Answer incoming Benefit/Eligibility and Claims calls from member and providers promptly and accurately
  • Respond to written correspondence
  • Perform at established performance metrics  in agent satisfaction (ASAT),  Adherence (ADH) and Attendance

Qualifications:
  • Must be computer savvy
  • Must have customer service experience (retail is OK)
  • Excellent attention to detail (will be assessed)
  • Professional communication skills
  • High school diploma or equivalent

 

Seize the opportunity; apply for your dream job!

At Wollborg Michelson, we are committed, tenacious, and passionate about what we do. Whether you' re a company trying to fill a position with a highly specific profile, or a candidate searching for the right opportunity to match your unique skillset, we know the challenges you face. More importantly, we have the expertise, experience, and drive to overcome them. We have been respected for decades, but earn our reputation every day.

Ron Christman
Recruiter

Born and raised in Pennsylvania, Ron is a bookworm and technophile, who enjoys catching up on the news, staying abreast of the latest technological advancements, and stuffing his face with his favorite foods. When not eating or reading, he enjoys visiting new places. With an RPO background, Ron brings 7 years of recruitment, recruitment process, and consulting experience to the table. He has worked on contract, contract-to-hire, and direct hire positions across many verticals. He loves connecting people with the right-fit employment opportunities.

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