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Entry Level Operations Manager

Los Angeles, California | Direct Hire

Job ID: 53918 Position: Administrative/Clerical/Support

Are you a college graduate interested in pursuing operations management? Do you have a demonstrated ability to work in a demanding, fast-paced environment? We are currently seeking candidates to serve as an Operations Manager for a company that owns many premier entertainment venues throughout Los Angeles. The perfect candidate thrives on delivering excellent customer service and is a natural leader with positivity and enthusiasm. We are looking for candidates with experiences in hospitality, retail, or restaurant industries that are interested in developing a career in operations management. This company offers amazing comprehensive training, benefits, and a dynamic, collaborative culture to thrive.

Role and Responsibilities:
  • Consistently demonstrate actions to deliver exceptional guest experiences.
  • Be attentive to guest needs, and connect to guests and Team Members by being hospitable, respectful, empathetic, passionate, and social.
  • Optimize business results to achieve the budget and the annual operation plan for the site and business overall.
  • Manage staffing, education, compensation, performance management, scheduling, payroll, compliance processes, and site processes to maximize revenue.
  • Ensure standards of excellence are maintained and providing oversight of the facility including: anticipating the flow of guests, greeting guests, cleaning facilities, preparing and serving concessions, ticketing, guest services, retail, and technical venue operations.
  • Be proactive in the supervision of company assets through minimizing areas of risk and loss at the site, including worker and guest safety.
  • Demonstrate excellent interpersonal skills and positive, energetic behaviors.

Requirements:
  • Bachelors Degree required.
  • Be available to work nights, weekends and all recognized holiday periods.
  • Be at least 21 years of age.
  • Possess the ability to learn quickly and exercise sound judgement.
  • Be able to communicate effectively verbally and in writing.
  • 1-3 years retail/hospitality experience preferred.
  • Café or Restaurant experience a plus.
  • Demonstrated leadership experience in work, school, or volunteer activities. Past experiences must reflect an ability to work in a demanding, fast-paced environment.

#LI-JZITRON  

Janet Zitron
Vice President

Janet is an expert in client relations and has consistently lead Wollborg Michelson's team for over 20 years. She started in recruiting as a staffing consultant before rising through the ranks to manage WM’s Southern California Region. In this role, Janet facilitates and fosters a team environment between the direct hire and contract divisions, while still personally serving a broad client base. Janet's strength is developing long term relationships, which requires thoroughly understanding the needs of both her clients and candidates. Janet has been recognized as a top performer in the staffing industry, winning numerous company awards for consistent top production. She is a California Accredited Consultant. Janet loves working with WM because of the company’s passion for improving lives and building community. A lifelong traveler, artist, nature lover and yogi, when Janet isn’t working, you might find her hiking in Peru, trekking through Southeast Asia, eating tapas in Spain, practicing yoga, walking her dog on the beach with her family, or supporting charity events in the Los Angeles art community.

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