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General Manager

Chicago, Illinois | Direct Hire

Job ID: 54349 Position: Hospitality

General Manager - Entertainment, Food & Beverage, Restaurant or Hospitality

Dynamic entertainment/hospitality business looking for a leader with a passion for excellent people services, managing and motivating a team and achieving financial objectives. The perfect candidate will have previous business experience overseeing daily operations, developing employee competencies, process improvements, and delivering a high-quality guest experiences. This company offers a great benefits package and excellent compensation. Interested candidates will enjoy the opportunity to develop, learn, and have fun!

 

Performance Expectations
  • Delivers fiscal year and quarterly results for staff, guest satisfaction and financials. Develops the location budget in collaboration with executive leadership. Uses key result indicators and metrics to drive changes in behavior and business results.
  • Ensures individual and collective performance expectations are met. Prepares and conducts performance reviews. Deals with difficult performance issues in a timely and effective manner.
  • Directs overall daily operation including the following functional areas: Human Resources and Staff Education, Marketing, Food and Beverage, Facility Maintenance, Information Technology, and Administration and Control.

 

Experience
  • 3-5 years management experience in a retail or hospitality environment, preferably a high level guest services environment managing multiple shifts.
  • Experience in leading and collaborating with various groups to generate business results.
  • A track record of successful hiring, training, conducting effective performance reviews and related promotion or deselection decisions.
  • A track record of translating financial information, observational data, employee and customer feedback into systems, processes or structures that result in business improvement to reduce risks and increase opportunities in performance.
  • Accountability for P&L results, along with experience leading budgeting, forecasting, and planning processes for a single site business.

 

Additional Skills:
  • Extensive knowledge of business practices and financial analysis to generate, evaluate, and act on strategic options and opportunities.
  • Effective team building, training, and leadership ability to drive productivity.
  • Full understanding of P&L and can use P&L data to drive problem solving and operations improvement.

 

If you meet the qualifications above please reach out immediately for a confidential interview.

Janet Zitron
Vice President

Janet is an expert in client relations and has consistently lead Wollborg Michelson's team for over 20 years. She started in recruiting as a staffing consultant before rising through the ranks to manage WM’s Southern California Region. In this role, Janet facilitates and fosters a team environment between the direct hire and contract divisions, while still personally serving a broad client base. Janet's strength is developing long term relationships, which requires thoroughly understanding the needs of both her clients and candidates. Janet has been recognized as a top performer in the staffing industry, winning numerous company awards for consistent top production. She is a California Accredited Consultant. Janet loves working with WM because of the company’s passion for improving lives and building community. A lifelong traveler, artist, nature lover and yogi, when Janet isn’t working, you might find her hiking in Peru, trekking through Southeast Asia, eating tapas in Spain, practicing yoga, walking her dog on the beach with her family, or supporting charity events in the Los Angeles art community.

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