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Shopping Concierge

Annapolis, Maryland | Contract

Job ID: 53777 Position: Administrative/Clerical/Support

Amazing opportunity to work for one of the largest shopping mall companies in the world as a Shopping Concierge.   If you thrive and have a passion for working with customers this could be the position for you!   This is a 5-6 month contract role. 

Duties:
  • Maintain the ambiance, style and cleanliness of the Concierge Desk.
  • Attend to other administrative duties as assigned.

Knowledge and Skill Competency Requirements:
  • Genuine passion for providing excellent guest service.
  • 2 or more years of previous retail, customer service/concierge or sales experience required.
  • Prior experience with luxury hotel, retail or restaurant front of house guest service required.
  • Previous community involvement or networking experience is preferred.
  • Comprehensive knowledge of the shopping center trade area and venues.
  • Work in a fast paced environment that requires strong communication and follow up with all guests and employees.
  • Strong communication and organizational skills, both written and verbal required.
  • Strong working knowledge of Facebook, Twitter, Internet, App based programs and Microsoft Office required.
  • Working knowledge of Apple iPad is preferred.
  • Must be flexible and able to work days, nights, weekends and holidays.
  • Able to work independently or with a team in a collaborative way.
  • Required to frequently sit, talk and hear.
  • Required to stand and walk up to 8 hours a day.
  • Must be able to communicate verbally in person and on the phone throughout the day.
  • Able to use a computer, iPad, cell phone, access Facebook, Twitter, Trax, and Apps frequently each day.
  • Able to travel locally and the surrounding community where Flagship Center is located.

Jennifer Devito
Recruiter

Jennifer loves building relationships with candidates and clients. One of the newer members of the Wollborg Michelson team, Jennifer has quickly discovered her love of matching people with projects that inspire them and give them the opportunity to flourish.

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