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San Ramon, CA
Pay: Up to $20.00 an hour
Duration: 7-8 Months
Hours: 10:00 a.m. - 7:00 p.m.
Our client is seeking an Collections Representative to perform various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries. A typical Collections Representative may also be responsible for the stocking of recovered or returned collateral, preparing documentation, processing proceeds of sales, and assisting customer with redemptions or reinstatements. Job Responsibilities: *Communicates with various auctions, repossession companies to optimize recovery pro *Responsible for the stocking of recovered or returned collateral. *Processes sales proceeds and prepares sales packages. *Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers. *Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls. *May initiate and prepare files for repossession, charge-off, NOD and skip trace. *Uses various collection systems to update customers’ accounts and to send correspondence. *Ensure recovered/returned collateral is logged into inventory system. *Obtains collateral values through available sources. *Identifies and handles problem title situations. *Processes sales proceeds and prepares sales packages. *Produces all inventory reports. *Communicates with various auctions, repossession companies, motor vehicle offices throughout the United States and other departments within Consumer Credit Division. *Provides back up for transportation of recovered/returned collateral. *Knows, understands, and adheres to Fair Debt Collections Practice Act, Collection Laws, and Fair Credit Reporting Act. *Communicates with customers regarding reinstatements, redemptions, and any disputes. *Other job duties may include the following: Understands and adheres to Fannie Mae (FNMA), FHA (HUD), Veteran’s Administration (VA), and all private mortgage insurer’s (PMI) rules and guidelines. Skills: *Ability to assess customer’s financial situation for possible referral for loss mitigation. *Verbal and written communication skills, attention to detail, and critical thinking. *Ability to work independently and manage one’s time. *Knowledge of federal, state, and company policies, procedures and regulations as related to accounting. *Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related software. Education/Experience: *High school diploma or GED required. Associate's degree in accounting or related financial discipline preferred. *0-2 years financial and/or accounting experience required.
Aaron Couch has over twenty years in the staffing arena with a specialized skillset in executive recruiting, contract recruiting as well as contract to hire opportunities and project management. His career within staffing/HR includes executive/professional recruiting, business development, team leadership and strategical startups. Aaron has extensive recruiting and business development expertise in specialized verticals including Healthcare, IT, Engineering as well as Accounting & Finance. Aaron is a graduate of San Francisco State University where he completed his undergrad studies, following up with a Master’s in Organizational Management with a specialization in Human Resources from Ashford University I Forbes School of Business & Technology.
Aaron thrives in finding individuals their dream job careers that they are passionate about as well consulting with clients to find them the ideal candidate and fit for their company. He is active within the community volunteering for local nonprofit organizations, as well being active in the local chamber and other human resource “thinktank” groups. The motto that has passed down from generation to generation in his family is “Carpe Diem” and this seize the day attitude determines his altitude daily.
Aaron was raised on the North Coast in the Redwoods and enjoys spending time camping/traveling in the great outdoors with family and friends. The outdoor activities he enjoys include kayaking, hiking, mountain biking, snowboarding, boating and is also known to explore golf courses to play as well. He also loves authors of business and motivation and one of his favorite’s is from Tony Robbins which Aaron holds true to his heart, “The meeting of preparation with opportunity generates the offspring we call luck.”