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Community Outreach Program Coordinator

Redwood City, CA

Position: Project Coordinator

Job Description

Community Outreach Program Coordinator


Location: San Carlos, CA

Hours: 8 am – 5 pm, M – F

Pay Rate: $39.09/hour - $48.86/hour

**Word and Excel Score Required**


General: The Program Coordinator, Senior and Veteran Mobility reports to the Manager, Accessible Transit Services and is responsible for coordinating senior-citizen and veteran customer outreach and support programs for the San Mateo County Transit District (SamTrans), Peninsula Corridor Joint Powers Board (Caltrain), and San Mateo County Transportation Authority (TA).



Minimum Qualifications:


Sufficient education, training, and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position.  Development of the required knowledge and abilities is typically obtained through but not limited to:


  • A Bachelor’s Degree in social services, marketing, business, health education, or a related field
  • Three years coordinating community outreach, including organizing volunteer groups.


Other Requirements:


  • Must be proficient in the use of Microsoft Office applications.
  • Must have effective written and oral communications skills. 
  • Must have a valid California Driver License.



Examples of Essential Functions:


  • Develop, plan, organize and execute senior citizen and veteran customer outreach programs and events.
  • Recruit, train, and supervise volunteers to support outreach activities. 
  • Act as a liaison to government agencies, non-profit organizations, and other groups that provide services to seniors, veterans, and people with disabilities.
  • Provide administrative, analytical, and data entry program support.


Examples of Duties:


  • Set goals, objectives, and policies for Mobility Ambassadors and Veterans volunteers in the Senior Mobility Initiative and Veteran Volunteer programs.
  • Arrange and coordinate outreach events to promote District services
  • Attend outreach events to promote District services.  Coordinate volunteers to attend outreach events.
  • Through volunteers, provide individual and group training to seniors and veterans who want to use District services
  • Administer travel training program, including referring candidates to vendors and reviewing invoices.
  • Participate in fund-raising activities and plan, organize and implement volunteer recognition events and activities.
  • Monitor and evaluate the efficiency and effectiveness of the Senior Mobility Initiatives and Veteran Volunteer Corps programs.
  • Prepare reports for grants and other purposes. 
  • Track volunteer hours and the number of people who receive training.
  • Supervise volunteer Mobility Ambassadors and Veterans Volunteers, in coordination with cities and non-profit agencies throughout San Mateo County.
  • Arrange for on-the-job and other required training and evaluation of volunteers.
  • Prepare and maintain procedural and training manuals.
  • Performs all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm.  Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents.
  • Perform other duties as required.



Supervision: Works under the general supervision of the Manager, Accessible Transit Services, who establishes goals and objectives, monitors and evaluates performance.



Meet Your Recruiter

Liz Vargas
Recruiting Sourcer

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