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Customer Service Specialist - Risk

Phoenix, AZ 85027 | Contract To Hire

Job ID: 57133 Position: Customer Service Branch: Phoenix

Looking for a permanent, Part - Time opportunity?  (28 hr. work week)

Contract to Hire - Customer Service Representative opportunities, in the Risk division, available  at a stable, LARGE, client in NW Phoenix

// Start date is  Sept 6th //
  • Friendly Work Environment
  • Business / Casual Dress Code
  • Easy Access - Right Off The Freeway
  • Shifts include 3 weekday (2 days off together ) and 2 weekend 
    • 3 days during week 5: 00p - 9: 00p or 6: 00p - 10: 00p  (daylight savings time)
    • Weekend shifts 12: 30p - 9: 00p or 1: 30p - 10: 00p (daylight savings time)
  • Stable, Growing CompanyCareer Potential
  • Inbound Calls Only - NO SALES!
  • Great Benefits (once permanent)

Remember - Positions will fill on a first come first serve basis!

Paid training for 3 weeks

Must be able to pass a comprehensive background check and drug screen

Heidi Fausel
Branch Manager

Originally from Texas (and fortunately / unfortunately still a Cowboys fan), Heidi has been involved with recruiting since 1992. She was recruited by Wollborg Michelson to open their new Phoenix division as business began to rapidly expand. Her philosophy for recruiting is focusing more on the “gray” of the resume vs. the “black and white”. She looks for what’s not on the resume just as much as she looks for what is on it. The reality is, employees tend to leave a company due to the culture or environment. She strives to find the personality aspect that is so important in making sure an employee is viewing the position as a career, not simply a job. You will find that she will ask her clients as many questions regarding the culture of the company as she does the job requirements. Skills can be trained; it’s that right personality she’s after. In her “off” time, Heidi is the Founder and CEO (Chief Elf Officer) of Christmas Milk® Brands eggnog. A seasonal beverage she created after she and her husband adopted the first of what ended up being four children out of the foster care system (there’s a wonderful story behind the name). She is an advocate of adoption through the foster care system and donates a portion of profits each year from her Christmas Milk® sales to help more children in foster care find their forever home. When she’s not spending time with her family, she’s spending time with her “4-legged” family as she also has 5 rescue dogs. Let’s just say Heidi is good at multi-tasking.

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