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Dental - Customer Service Associate

Rancho Cordova, CA

Position: Customer Service

Job Description

Looking for a chance to grow with a Fortune 300 company?

ENTER INTO THE DENTAL INSURANCE INDUSTRY AND RAPIDLY GROW YOUR SKILLS AND CAREER!

Strong plus if you have previous call center and/or health care/dental experience

MEMBER SERVICES REPRESENTATIVE

Pay: $15-$16.00

Hours: Monday - Friday 8:00AM-5:00PM (Weekends Off!!!)

Start: 1/13/2020

Location: RANCHO CORDOVA, CA

 

Job Description:

    • Respond to complex telephone, electronic, written inquiries from dental or vision professionals, groups, subscribers and brokers.
    • Communicate eligibility, benefits and claims status, policies and procedures.
    • Document each customer encounter and resolution in the appropriate computer tracking system and adjusts claims as necessary based upon findings.
    • Participate in training programs and provides support to other departments, as directed

Requirements:

    • Have a high school diploma or GED
    • A minimum of 2 years of recent successful customer service work experience
    • A great, positive attitude!
    • Able to pass a 7 year felony/misdemeanor background check

Meet Your Recruiter

Alana Klingman
Strategic Accounts Recruiting Manager

Alana is a native Huntington Beach resident making the move to Sacramento just a few years ago. She comes with over 15 years of experience in full cycle healthcare recruiting and thoroughly enjoys every aspect of her job. Receiving a new client order and placing a qualified applicant is truly an excitement each and every time. Her goal at the end of every day is to leave a positive impression with everyone she works with including letting the candidates know that she is on their side. She strives to fill every client need that comes across her desk with a candidate that can call that place of business HOME. When she is not hard at work Recruiting, Alana spends her free time attending local family events, trying new eateries and perfecting DIY home projects she found on Pinterest.

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