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Dental - Customer Service Associate
Rancho Cordova, CA
Looking for a chance to grow with a Fortune 300 company?
ENTER INTO THE DENTAL INSURANCE INDUSTRY AND RAPIDLY GROW YOUR SKILLS AND CAREER!
Strong plus if you have previous call center and/or health care/dental experience
MEMBER SERVICES REPRESENTATIVE
Hours: Monday - Friday 8:00AM-5:00PM (Weekends Off!!!)
Location: RANCHO CORDOVA, CA
- Respond to complex telephone, electronic, written inquiries from dental or vision professionals, groups, subscribers and brokers.
- Communicate eligibility, benefits and claims status, policies and procedures.
- Document each customer encounter and resolution in the appropriate computer tracking system and adjusts claims as necessary based upon findings.
- Participate in training programs and provides support to other departments, as directed
- Have a high school diploma or GED
- A minimum of 2 years of recent successful customer service work experience
- A great, positive attitude!
- Able to pass a 7 year felony/misdemeanor background check