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Dental Front Office - Insurance Support
Rancho Codova, CA
Are you a skilled Dental Front Office Rep, Dental Assistant or recent Dental Grad?
This role is supporting the insurance side of the dental industry (no insurance experience needed). Great for those looking to get out of the practice and move over to the insurance side.
Seeking a STELLAR Dental Assistant or Dental Receptionist (front or back office) (can be certified or registered or have 2+ years experience) looking to work on the insurance side of the dental industry.
This is your chance to gain experience outside of a patient-facing setting.
What you will be doing:
To respond to incoming calls from Denti-Cal providers, beneficiaries and their representatives; track calls on the Provider and Beneficiary Correspondence Tracking System.
Responds to incoming calls from Medi-Cal dental Beneficiaries and/ or their representatives concerning general program policies, regional screening appointments, Treatment Authorization Request (TAR) Notifications, complaints; refers callers to Denti-cal providers; reschedules regional screening appointments; refers callers to other agencies or resources. Responds to incoming calls from Denti-cal provider offices regarding program policies/ procedures, claims/ TARs processing, EOB and check inquiries; provides patient history information and office enrollment status. Tracks call information in the Beneficiary or Provider Correspondence Tracking System; completes Referral Variance Log, S/UR Referral Form, etc.
Miscellaneous duties as assigned.
Start: September 2020
Hours: 8:00am-5:00pm, Monday through Friday
Pay $16.00-$17.50 (BOE)
THIS IS SUPPORTING AN ESSENTIAL BUSINESS - YOU WILL BE REQUIRED TO WORK ONSITE