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Food Services Field Manager

West Hollywood, CA 90048

Employment Type: Direct Hire Position: Hospitality Job Number: 6000726 Branch: Torrance

Multi-Unit Field Manager – Food Services 

Looking for an enthusiastic Food Services professional with a passion for hospitality/restaurant management to work for a wonderful company that inspires learning and growth! This professional will develop and set forth best-in-class practices to maximize daily food services business. The Field Manager will travel 80% of the time to work alongside site leaders primarily in the Greater LA region with some multi-state travel required. Previous multi-unit experience is a must. Candidates will be managing on-site restaurant, café and concession business and partnering with beverage management to accomplish financial and guest experience objectives. This is a robust position with excellent learning opportunities, benefits, and potential for growth!

Duties

  • System and ProcessesPartners with Food and Beverage Director, Beverage Manager, Site General Manager and site F&B Manager to achieve food and beverage business objectives, ensuring operational standards are being maintained and improved
  • Leads the deployment of new processes in partnership with site F&B Manager
  • Measures and provides feedback on improving operational performance
  • Uses key result indicators and metrics to drive meaningful changes in behaviors and business results
  • Executes regular on-site evaluations and provides action plan to F&B Director and General Manager to address any shortfalls
  • Ensure that safety is being maintained through site visits, not limited to food preparation, employee hygiene, temperature checks and employee work behaviors
  • Develop a site audit tool that can serve yourself, GM’s, and Multi-Unit Managers
  • Inventory Management - Develops a strong understanding of the current Inventory Management System (including SAP) recommending opportunities for improvement, and collaborates with the Director of F&B and other key members on a plan to improve work processes
  • Works with key stakeholders to optimize inventory management practices
  • Supports sites to manage their cost of goods, identifying issues and developing a plan in partnership with the site food and beverage manager
  • Participates in a minimum of one full Inventory every other week
  • Training and Development -Partners with the Food and Beverage Director to develop and improve training programs that serve the business in maintaining the necessary food and beverage capability while having a strong pipeline of future F&B leaders
  • Support on-going training for current and new food and beverage managers
  • Support and advises General Managers and F&B Director on necessary on-site food and beverage management and team development needs
  • Help develop and supervise food and beverage managers to lead, coach and inspire their teams
  • Working in conjunction with the Multi-Unit Managers to develop certified training locations where new managers get the training needed to prepare them for running a shift and for preparing managers about to take accountability for site level food and beverage operations

Requirements

  • 2 - 3 years’ multi-unit management experience with a recognized restaurant operation, preferably a high-level guest services environment with a focus on implementing best in class food and beverage practices through a partnership with on-site food and beverage managers.
  • 3 - 5 years’ management experience in a high-volume restaurant and bar operation
  • Bachelor’ s Degree preferred
  • Food Serve certified
  • Extensive wine, beer, and spirits knowledge a plus
  • Available to work a flexible work schedule that involves nights, weekends and both in-state and out of state travel
  • Demonstrates a proficiency in Microsoft office programs including; Excel, Word, Project, Power Point
  • Experience working with a best-in-class inventory management POS systems (SAP knowledge a plus)

Janet Zitron
Vice President

Janet is an expert in client relations and has consistently lead Wollborg Michelson's team for over 20 years. She started in recruiting as a staffing consultant before rising through the ranks to manage WM’s Southern California Region. In this role, Janet facilitates and fosters a team environment between the direct hire and contract divisions, while still personally serving a broad client base. Janet's strength is developing long term relationships, which requires thoroughly understanding the needs of both her clients and candidates. Janet has been recognized as a top performer in the staffing industry, winning numerous company awards for consistent top production. She is a California Accredited Consultant. Janet loves working with WM because of the company’s passion for improving lives and building community. A lifelong traveler, artist, nature lover and yogi, when Janet isn’t working, you might find her hiking in Peru, trekking through Southeast Asia, eating tapas in Spain, practicing yoga, walking her dog on the beach with her family, or supporting charity events in the Los Angeles art community.

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