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Phone Support Scheduler - Remote in California! ASAP START!

Sacramento, CA

Position: Customer Service

Job Description

Phone Support Scheduler - Remote in California!

**Remote, working from home** (must be located in California)

Job Type: Contract only - 3 months

Hours: 8-5 Mon – Fri (Full-time)

Pay: $13.00 - $16.00/hour (based on experience)

JOB DESCRIPTION:

As a nonprofit health plan, we are guided by our mission and values, which encourage innovation and focus our efforts on transforming the current healthcare system into one that is worthy of our family and friends. The mission is to ensure all Californians have access to high-quality health care at an affordable price.

What you will be doing:

  • Make outbound calls to members to schedule appointments with assigned providers for care gap closure.
  • Research, identify, and verify member eligibility and identity.
  • Enter data into different computer databases, document call information according to standard operating procedures.

What you need to come with:

  • Excellent data entry and typing skills
  • Customer service and communication skills
  • Ability to present professional over the phone

Qualifications:

  • Excellent data entry and typing skills
  • Knowledge of customer service practices and principles
  • Superior listening, verbal, and written communication
  • Excellent interpersonal and professional skills
  • Excellent phone skills

Please apply here!

Meet Your Recruiter

Nora Kawaguchi
Program Manager

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