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Santa Monica, CA
Excellent Reservationist Opportunity - High End Hotel!!
Do you have experience running a reservation hotline for an upscale hotel and it's associated restaurants? Do you excel on the phone, managing multiple lines simultaneously? Are you tech savvy, and easily adapt to new systems? If so, an amazing 5-star hotel in Santa Monica is seeking a temporary Reservationist to help them manage incoming reservation calls. The person in this role must be very adaptable, a quick learner, and friendly. This position is temporary, but will last for an indefinite length of time.
The company offers a great work environment, competitive compensation, and more. Though it is temporary, it's a great way to get your foot in the door with both the hotel and our agency.
- Manage multi-line phone system, taking reservations and assisting guests/callers
- Work with company's reservation system to record guest requests, edit existing reservations, and manage hotel/restaurant space
- Provide excellent customer service to callers, maintaining the hotel's luxury initiatives and standards
- Must have experience in reservations, ideally working with high end restaurants, hotels, or other aspect of the hospitality industry
- Must have great computer skills, able to adapt to the company specific software
- Excellent communication skills, oral and written
- Organized, especially in terms of taking notes and recording guests' needs