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Senior Systems Adminstrator

San Francisco Bay Area, (none selected)

Position: Information Technology Branch:

Education/Experience Requirements:

• Bachelor’s degree and 5 years of System Engineering/Administrating experience, associate degree and 7 years related experience, or 10 years related experience

• MCNE, MCSE. MCSA certification is a plus

Job Requirements:

• Thorough knowledge of :

    • Microsoft Operating Systems up to and including Windows 2016 Server and Windows 10
    • VMWare technology i.e. VSphere, VCenter, NSX
    • Citrix XenApp, XenDesktop, and Netscaler
    • Microsoft Exchange 2013/Office 365 and Microsoft Office Suite
    • Storage platforms specifically SAN, NFS Converged
    • Active Directory, Role based access, Group Policy, and IIS 6+

• Experience with:

  • Linux servers, proxy servers, firewalls, mail spam servers and VPN servers
  • Monitoring solutions, i.e. Solarwinds, Foglight
  • Installation and configuration of standard business and administrative software, including emulation software and protocol stacks

• Ability to:

  • Prioritize competing requests for service
  • Prioritize multiple tasks and organize schedules to meet District requirements
  • Explain technical information to non-technical users

POSITION DESCRIPTION:

Under general supervision of the Manager, Information Systems, maintains the information technology environment of the District. The Senior Systems Administrator’s role is to ensure the stability, administer, and monitor the in-house and cloud information systems that support core organizational functions. Works closely with vendor and manufacturer staff to coordinate installation and maintenance projects and to determine and correct problems that may occur during start-up and operation. Consults with vendors and manufacturers regarding product compatibility and purchases. Investigates user complaints of malfunctioning equipment; isolates the fault and makes repairs where appropriate, initiates trouble calls if equipment is under maintenance contract and/or purchases repair service as necessary.

Position functions as Level II support and will be responsible for supporting the help desk resolve end-user problems. Position will also be cross-trained with the Senior Network Administrator, so that one individual can support the other as needed.

EDUCATION/EXPERIENCE REQUIREMENTS:

  • Bachelor’s degree and 5 years of System Engineering/Administrating experience, associate degree and 7 years related experience, or 10 years related experience

  • MCNE, MCSE. MCSA certification is a plus

    LICENSE(S):

• Must possess and maintain a current, valid California driver's license and satisfactory driving record. (Drives District vehicles to Bay Area facilities on a regular basis)

ESSENTIAL RESPONSIBILITIES:

  • Responsible for the setup, configuration, installation and maintenance of all physical and virtual servers. Position will be assisted by other departmental positions with respect to configuration, setup and installation of servers and associated computers/devices.

  • Proactively manage, maintain, monitor, patching, and problem resolution of all servers and applications that reside on the servers

  • Installs, configures and maintains new and/or upgraded operating systems, applications, network and client protocols and software, mainframe access and emulation, remote access, other software, including applications unique to the department

  • Responsible for backup and restore of files, programs, snapshots, logs, databases, and emails

  • System monitoring to maintain availability

  • Responsible for the setup, configuration, installation and maintenance of the Citrix XenApp and

    XenDesktop environment

  • Participates in a variety of specialized projects, i.e. microsegmentation, disaster recovery, transit

  • documents equipment installations and configurations.

  • Maintains user access, including add and delete users, modify their configurations, security rights

    and access rights

  • Maintain applications such as SPAM, NPM, PRA (Clearwell)

  • Upgrade of technical applications

  • Monitor anti-virus, malware, and resolve issues

  • Other duties as assigned

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Thorough knowledge of Microsoft Operating Systems up to and including Windows 2016 Server and Windows 10

  • Thorough knowledge of VMWare technology i.e. VSphere, VCenter, NSX

  • Thorough knowledge of Citrix XenApp, XenDesktop, and Netscaler

  • Thorough knowledge of Microsoft Exchange 2013/Office 365 and Microsoft Office Suite

  • Thorough knowledge of Storage platforms specifically SAN, NFS Converged

  • Thorough knowledge of Active Directory, Role based access, Group Policy, and IIS 6+

  • Experience with Linux servers, proxy servers, firewalls, mail spam servers and VPN servers

  • Experience with monitoring solutions, i.e. Solarwinds, Foglight

  • Installation and configuration of standard business and administrative software, including emulation

    software and protocol stacks

  • Ability to prioritize competing requests for service

  • Ability to prioritize multiple tasks and organize schedules to meet District requirements

  • Ability to explain technical information to non-technical users

  • Record keeping practices and procedures

  • Demonstrated ability to prepare clear, concise reports, documentation and correspondence.

  • Maintains current knowledge of the field including learning new and existing software, applications,

    databases and hardware through formal, informal and on the job training and self study

  • Ability to communicate professionally and effectively, both orally and in writing

  • Ability to work professionally and productively with all encountered in the course of work, including

    personnel in governmental agencies, local authorities, consultants, the general public, & District staff

  • Know and follow the safety and health rules and safe working practices applicable to the position

  • Basic knowledge of Senior Network Administrator – This is necessary to backup the other position in

    emergencies and vacations

  • Know and follows the safety and health rules and safe working practices applicable to the job

  • Regular and reliable attendance and performance are required

    DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES:

  • Hardware, software and networking protocols utilized in LAN, WAN and related data communication systems, including fiber optics and peripheral equipment.

  • Thorough knowledge of LAN switch and router management via telnet and web interfaces

  • Knowledge of router protocols and setup thereof

  • Thorough knowledge of TCP/IP communication

  • Knowledge of VLAN technology

  • Experience with basic Cisco IOS command

  • Experience with Cisco UCS environment

Aaron Couch
Sr Recruiter

Aaron Couch has over twenty years in the staffing arena with a specialized skillset in executive recruiting, contract recruiting as well as contract to hire opportunities and project management. His career within staffing/HR includes executive/professional recruiting, business development, team leadership and strategical startups. Aaron has extensive recruiting and business development expertise in specialized verticals including Healthcare, IT, Engineering as well as Accounting & Finance. Aaron is a graduate of San Francisco State University where he completed his undergrad studies, following up with a Master’s in Organizational Management with a specialization in Human Resources from Ashford University I Forbes School of Business & Technology. 

Aaron thrives in finding individuals their dream job careers that they are passionate about as well consulting with clients to find them the ideal candidate and fit for their company. He is active within the community volunteering for local nonprofit organizations, as well being active in the local chamber and other human resource “thinktank” groups. The motto that has passed down from generation to generation in his family is “Carpe Diem” and this seize the day attitude determines his altitude daily. 

Aaron was raised on the North Coast in the Redwoods and enjoys spending time camping/traveling in the great outdoors with family and friends. The outdoor activities he enjoys include kayaking, hiking, mountain biking, snowboarding, boating and is also known to explore golf courses to play as well. He also loves authors of business and motivation and one of his favorite’s is from Tony Robbins which Aaron holds true to his heart, “The meeting of preparation with opportunity generates the offspring we call luck.” 

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