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Annapolis, Maryland 21401 | Contract
Amazing opportunity to work for one of the largest shopping mall companies in the world as a Shopping Concierge. If you thrive and have a passion for working with customers this could be the position for you! This is a 5-6 month contract role.
- Maintain the ambiance, style and cleanliness of the Concierge Desk.
- Attend to other administrative duties as assigned.
Knowledge and Skill Competency Requirements:
- Genuine passion for providing excellent guest service.
- 2 or more years of previous retail, customer service/concierge or sales experience required.
- Prior experience with luxury hotel, retail or restaurant front of house guest service required.
- Previous community involvement or networking experience is preferred.
- Comprehensive knowledge of the shopping center trade area and venues.
- Work in a fast paced environment that requires strong communication and follow up with all guests and employees.
- Strong communication and organizational skills, both written and verbal required.
- Strong working knowledge of Facebook, Twitter, Internet, App based programs and Microsoft Office required.
- Working knowledge of Apple iPad is preferred.
- Must be flexible and able to work days, nights, weekends and holidays.
- Able to work independently or with a team in a collaborative way.
- Required to frequently sit, talk and hear.
- Required to stand and walk up to 8 hours a day.
- Must be able to communicate verbally in person and on the phone throughout the day.
- Able to use a computer, iPad, cell phone, access Facebook, Twitter, Trax, and Apps frequently each day.
- Able to travel locally and the surrounding community where Flagship Center is located.