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Shopping Concierge

Annapolis, Maryland 21401 | Contract

Job ID: 53777 Position: Administrative/Clerical/Support Branch: Torrance

Amazing opportunity to work for one of the largest shopping mall companies in the world as a Shopping Concierge.   If you thrive and have a passion for working with customers this could be the position for you!   This is a 5-6 month contract role. 

  • Maintain the ambiance, style and cleanliness of the Concierge Desk.
  • Attend to other administrative duties as assigned.

Knowledge and Skill Competency Requirements:
  • Genuine passion for providing excellent guest service.
  • 2 or more years of previous retail, customer service/concierge or sales experience required.
  • Prior experience with luxury hotel, retail or restaurant front of house guest service required.
  • Previous community involvement or networking experience is preferred.
  • Comprehensive knowledge of the shopping center trade area and venues.
  • Work in a fast paced environment that requires strong communication and follow up with all guests and employees.
  • Strong communication and organizational skills, both written and verbal required.
  • Strong working knowledge of Facebook, Twitter, Internet, App based programs and Microsoft Office required.
  • Working knowledge of Apple iPad is preferred.
  • Must be flexible and able to work days, nights, weekends and holidays.
  • Able to work independently or with a team in a collaborative way.
  • Required to frequently sit, talk and hear.
  • Required to stand and walk up to 8 hours a day.
  • Must be able to communicate verbally in person and on the phone throughout the day.
  • Able to use a computer, iPad, cell phone, access Facebook, Twitter, Trax, and Apps frequently each day.
  • Able to travel locally and the surrounding community where Flagship Center is located.

Jennifer Devito

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