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Survey Taker

Oakland, CA

Employment Type: Contract Position: Administrative/Clerical/Support Branch: San Ramon
Wollborg Michelson Recruiting is sourcing a Part Time Survey Taker for our Municipal Client in Oakland, CA.
 

We are interviewing immediately as the client would like to meet candidates!

Find Your Dream Job

 

Finding a Dream Job can feel a lot like searching for a needle in a haystack. We start by viewing each candidate as an individual, identifying their distinct strengths and guiding them to the right opportunities. We're also big believers in mentoring our candidates and creating long-term relationships. Helping you find your Dream Job is really just the start. We want to help you build a Dream Career!

 

DEFINITION

Under general supervision, conducts observational surveys of District service areas; records and performs data entry of survey data to generate computerized reports; and performs related duties as assigned.

 

CLASS CHARACTERISTICS

This single position class performs a variety of data collection and surveying tasks related to the recordation of District-wide system appearance and performance as defined in uniform guidelines.

 

EXAMPLES OF DUTIES– Duties may include, but are not limited to, the following:

  • Conducts surveys to record service delivery in a variety of District locations including station and shop areas.
  • Records survey observations on standardized forms utilizing uniform rating measurements.
  • Physically travels throughout the District to observe such performance areas as station and parking lot cleanliness, station and station agent appearance; advertising, arrival and transfer announcements and visibility of uniformed police staff.
  • Travels assigned areas in a timely manner.
  • Reviews assigned paperwork including vehicle and wayside repair documents for accurate coding and documentation of necessary information and data.
  • Performs data entry of collected survey data to generate pre-designed computerized reports.
  • Recommends and implements improvements to survey and reports; conducts specialized surveys as assigned.

QUALIFICATIONS

 Knowledge of:

Basic principles and practices of surveying and collection of performance data. Correct English usage including spelling, grammar, punctuation and vocabulary. The operation of word processing and on-line or personal computer equipment.

 

Skill in:

Judging and rating attributes such as cleanliness of public facilities according to standardized scales. Writing legibly on survey forms.
Operating and utilizing business applications on a personal computer.
Working independently with minimal supervision.

Preparing brief narrative reports summarizing survey data.
Establishing effective working relationships and avoiding confrontations with District staff and the public.
Reviewing survey results and recommending and implementing improvements in survey methods and reports.

Other Requirements:

Must be able to physically move around the transit system including station, parking lot and shop areas to visually observe appearance and performance factors.
Must possess a valid California driver’s license in order to travel to locations not conveniently accessed by the District’s transit system.

Must be willing to work flexible hours including all shifts and week-end hours.

 

MINIMUM QUALIFICATIONS

Education:

Possession of a high school diploma, GED or recognized equivalent.

Experience:

Two (2) years of (full-time equivalent) verifiable experience in field data collection and reporting functions.

 

WORKING CONDITIONS

Environmental Conditions:

Field environment, exposure to stations, shops and parking lots; exposure to heat, cold, moving vehicle and inclement weather conditions; office environment, exposure to computer screens.

Physical Conditions:

May require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time.

Leslie Montarbo

Leslie began her recruiting career in 1999, working for some of the larger recruiting firms such as Management Solutions, The Solomon Page Group and Alchemy Search Partners. She has also worked as a Corporate / Executive recruiter for Silicon Valley companies during their hyper growth years, regionally and nationally. Her specialties include Finance, Accounting, Marketing, Sales, IT/Engineering and Administrative roles. She has a high level of integrity and works hard to make sure that her Clients as well as Candidates feel valued in the interview/hiring process. 

During her off hours, Leslie enjoys road bike riding, boating, cooking and entertaining.

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