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Direct Loan Processor Specialist - Consumer Lending

Sacramento, CA 95827

Employment Type: Contract Job Number: 9019888 Pay Rate: Pay Rate: $22.00 per hour

Job Description


Direct Loan Processor Specialist I
Job Summary

The Direct Loan Processor Specialist I provides prompt, efficient, and accurate assistance from the application stage through the funding process for consumer loans. This role manages high volumes of inbound and outbound calls, supports branch and member services with complex loans, and ensures compliance with state and federal regulations.

Responsibilities
  • Interpret and adhere to state and federal compliance laws, including anti-money laundering regulations.
  • Manage a high volume of loan-related calls and applications efficiently.
  • Prepare and audit loan documents with strict accuracy and compliance.
  • Collaborate with multiple departments throughout the loan application process.
  • Identify and mitigate potential fraud and suspicious activities.
  • Conduct member interviews and perform financial analyses to meet loan requirements.
  • Maintain effective communication with members and stakeholders to ensure exceptional customer service.

Requirements
  • Experience working in a busy call center environment with high call and loan processing volumes.
  • Strong multitasking abilities with acute attention to detail and accuracy.
  • Exceptional verbal and written communication skills.
  • Proficiency in Microsoft Office applications and familiarity with lending policies.
  • Ability to work under pressure while managing multiple responsibilities simultaneously.
  • Physical capability to sit for extended periods, occasional mobility throughout the department, and lift up to 15 lbs.

Skill
  • Deep understanding of compliance regulations and lending procedures.
  • Effective customer service and problem-solving skills.
  • Excellent organizational, communication, and collaborative skills.
  • Critical thinking with a proactive, can-do attitude.

Summary Qualification
  • High school diploma or equivalent required;some college preferred.
  • Minimum of 3 years'experience in a fast-paced call center or similar environment handling high call and loan processing volumes.

 

Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.

 
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About Sacramento, CA

Ready to kickstart your career in the vibrant Sacramento, California area? This bustling region is not only the capital of the Golden State but also a hub of endless job opportunities and growth potential. From the stunning Tower Bridge crossing the scenic Sacramento River to the delectable farm-to-fork dining scene that's second to none, Sacramento has something for everyone. Catch a performance at the historic Crest Theatre, cheer on the Sacramento Kings at the Golden 1 Center, or discover local artists at the Crocker Art Museum. With the majestic Sierra Nevada mountains nearby and the beautiful parks like the McKinley Park to explore, Sacramento offers an enchanting blend of culture, creativity, and charm that will truly make your career journey unforgettable. Dive into our job listings today and set your sights on a rewarding career in this unforgettable region!