Wollborg Michelson Recruiting https://www.wmjobs.com https://www.wmjobs.com true
Healthcare Outreach Specialist
Cypress, CA US
2023-03-07 2023-04-06 Employment Type: Contract Position: Customer Service
Healthcare Member Engagement Representative
Location: Cypress, CA (hybrid)
Hours: M-F 8-4:30pm
What you will be doing:
- Outreaching to healthcare members to initiate engagement.
- Assisting members with healthcare navigation.
- Working towards improving member satisfaction rate.
- Have thoughtful/empathetic conversations with members and provide concierge services.
What we are looking for:
- Strong verbal communication skills.
- Empathetic - someone who truly wants to help members.
- Strong documentation skills.
- Bilingual (Spanish/Mandarin) preferred.
- Previous healthcare experience strongly preferred.