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Implementation Specialist
Oakland, CA US
Job Description
Implementation Specialist
Job Description:
A Dentist Clinical Workflow SME provides expertise in dental office clinical workflows to develop and implement standard operating procedures, ensuring standards of care are met.
Essential Duties and Responsibilities:
- Develop and support standard operating procedures and workflows for practice management system implementation.
- Participate in workgroup meetings with technical staff, subject matter experts, and project leadership.
- Serve as an Epic Superuser, providing support before, during, and after implementation.
- Collaborate with the Dental Director to improve clinical workflow processes.
- Validate training and educational materials for Epic Community Connect.
- Act as a technical and procedural knowledge resource for company leadership, clinical staff, and administrative staff, ensuring alignment with organizational goals.
- Document and preserve records and data to enhance knowledge management.
- Ensure compliance with regulations, standards, and coding updates/changes.
- Conduct ongoing analysis to inform decision-making and report on project status and performance.
Skills/Experience:
- Relevant experience and expertise in dental clinical workflows.
- Ability to support and implement practice management systems.
- Strong collaboration and communication skills.
- Knowledge of compliance regulations and standards in dentistry.
Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.
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